The Climate Reality Project, is offering a full-time position for a Senior Associate to work with the Special Projects team. This team plans, organizes, and executes events, including Climate Reality Leadership Corps trainings, designed to give people the knowledge, networks, and tools to solve the climate crisis.

DUTIES AND RESPONSIBILITIES

Specific duties and responsibilities include, but are not limited to the following:

• Building and sending emails to training event applicants and attendees using mass-email tools.
• Developing and managing email response templates for inquiries from training event applicants and attendees.
• Leading the customer service response team during virtual and in-person training events.Building and running reports on customer relations management databases.
• Working with outside vendors to order and track training materials.
• Researching, synthesizing, and implementing novel training ideas and concepts.
• Responsible for event attendee seating arrangements, registration management, and other event logistics.
• Supervising team intern(s).
• Testing and troubleshooting event-related online forms before deployment.
• Reviewing and vetting participant applications for training events.
• Tracking and updating participant rosters for training events.
• Reviewing and compiling attendee feedback to assist with project close-out, debriefs and final reports.
• Help to manage event materials both onsite and in the DC office.
• Traveling domestically and internationally to help execute events.
• Reconciling monthly team credit card reports.
• Other duties as assigned.