The Senior Business Analyst analyzes, tests, and evaluates mid-level systems, products, services, operations, and business needs to optimize organizational efficiency. They gather and document requirements, define scope and objectives, and formulate systems to achieve overall business strategies. They help formulate business cases and work with other IT teams to prioritize deliverables and negotiate on product functionalities. They perform IT analyst activities and make recommendations in areas that require a medium to high level of systems competency. They may ensure the reliability, availability, performance, and recoverability of systems. They work laterally with other IT staff to identify and leverage solutions across business units. They may lead mid-level projects and advise other IT analysts. They may be responsible for project or task management and issues related to implementing and establishing IT standards and procedures.

 

• Work in lateral teams to provide guidance and specific expertise to business teams on products/systems.
• Be knowledgeable about the strategies, goals, actions, and work processes of the business/system/service/operations they work with.
• Conduct analysis of business or technical user needs, develop business cases, document requirements and process flows, and develop system specifications.
• Provide IT support for mid-level to complex business or technology-related activities.
• Partner with business counterparts to understand needs and deliver solutions.
• Act as a liaison between IT and end users to ensure solution compatibility and satisfaction.
• Adapt and/or modify processes in response to changing circumstances.
• Be well-versed in specific industry best practices, with an ability to adapt them to TNC’s organization.
• Work effectively across multiple mid-level complex projects.
• Research and recommend innovative and automated approaches for IT tasks.
• Translate user and/or systems requirements into functional and technical specifications.
• Establish control policies in accordance with best practices and define benchmarks and measures.
• Ensure proper coordination and collaboration with other teams.
• Suggest changes using data to back recommendations. Actively participate in the implementation of approved changes.
• Develop and execute test plans to confirm user requirements.
• Understand and communicate the financial and operational impact of any process or system changes.
• Be willing to travel and work flexible long hours and on the weekend.
• Work environment involves only infrequent exposure to disagreeable elements and minor physical exertion and/or strain.