The purpose of the HR Advisor role is to provide people-centric HR solutions and advice on HR policies and procedures, managing employee relations cases, and providing HR consultancy/generalist support to the business.

The HR Advisor is responsible for supporting aspects of the employment cycle in the South America region as well as with the Senior Manager People Shared Services.

 In addition to their daily duties, the HR Advisor will act as an intermediary between departments and the HR team while also being the first point of contact for employees in South America locations.

Responsibilities:

• The Rainforest Alliance’s Core Values are Impact, Change, Collaboration, Openness and Trust and as such they form the basis of the behaviours we demonstrate;
• To act as a trusted and expert advisor to the region management on a range of people related topics and HR practices in the South America region;
• To provide effective and timely support and guidance to management on people management practices, adhering to local employment law, maintaining best practices, and ensuring that people managers are empowered with the right tools and HR knowledge to run their day-to-day activities;
• To manage the day-to-day generalist HR activities relating to the employee life cycle – including: employee relations, engagement, separation onboarding, and performance management (onboarding and performance management will transition to Talent Management in the new HR reorganization);
• To ensure the effective implementation and execution of all Global and South America HR policies, procedures and initiatives, with a focus on fairness and consistency, and contribute to the design, update and improvement of HR policies and initiatives;
• To manage the local talent processes, in close collaboration with Talent Acquisition, ensuring RA hires the right talent and that our internal talents are being developed for future roles (will transition to the recruiting team in the new HR reorganization);
• To work closely with peers in HR Services to drive an exceptional employee experience and excellence in our transactional services (once the new HR reorganization is established);
• To drive change management initiatives driven by HR that impact the business and ensure appropriate communication and engagement plans with the business;
• Act as the single point of contact for employees providing quick, accurate and consistent advice. Including, and not limited to: recruitment and position management, guidance on company policies and annual processes;
• Provide HR support and guidance/advice to people managers on all employment related matters ensuring consistency in approach;
• Responsible for working in close collaboration with the peers in HR People Service Center to ensure all employment updates and changes across are provided to the HR People Service Center for processing in an accurate and timely manner (once the new HR reorganization is established);
• Work with Senior HR Business Partners to support HR activities and initiatives;
• Manages and resolves employee relations issues escalating to Senior HRBPs and supervisors as necessary or when handling more complex cases;
• Support the Senior HRBPs on all annual/cyclical activities such as performance reviews and calibration, mid-year reviews, compensation and promotions process;
• Seek to identify areas for potential improvement, including systems, policies and processes and bring these to the attention of the Senior Manager, People Shared Services with a plan of action; and
• Assist with ad-hoc projects and duties.